Privacy Policy

USA Mobile, LLC ("USA Mobile," "we," "us") operates Sage Wireless by Larry Elder ("Sage Wireless"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, purchase services, use our wireless services, or contact us.

1. Information We Collect

We may collect:

• Identifiers: name, email, phone number, billing/shipping address
• Account & transaction data: plan selections, payment status (payment card data is typically handled by payment processors)
• Device & network data: device identifiers (e.g., IMEI), SIM/eSIM identifiers, network usage details, IP address
• Usage data: data usage amounts, service activity, interactions with customer support
• Location-related data: limited location information as needed for network operations and E911 (where applicable)
• Website/cookie data: analytics and advertising identifiers where used

2. How We Use Information

We use information to:

• Provide and manage service, activation, billing, and customer support
• Maintain network quality, security, and fraud prevention
• Send service-related communications (e.g., activation, renewal notices)
• Provide marketing communications (where permitted and based on your choices)
• Comply with legal obligations and enforce policies

3. How We Share Information

We may share information with:

• Network and service partners needed to deliver wireless service (including carrier/network partners)
• Vendors who perform services on our behalf (billing, support tools, analytics, shipping, customer communications)
• Legal/Compliance when required by law, subpoena, or to protect rights and safety

We do not "sell" personal information for money; however, certain disclosures for targeted advertising may be considered "sharing" under some state laws. See the Do Not Sell/Share page for opt-out options.

4. Cookies, Analytics, and Advertising

We may use cookies and similar technologies. You can control cookies through browser settings and (where applicable) opt out of targeted advertising.

5. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method is 100% secure. We retain information as needed for business, legal, and regulatory requirements.

6. Your Choices

Depending on your location, you may have rights to access, delete, correct, or opt out of certain processing. You may also unsubscribe from marketing emails.

7. State Privacy Rights

Residents of certain states (including California) may have additional rights and choices, including the right to opt out of "sale" or "sharing" of personal information for cross-context behavioral advertising. See Do Not Sell/Share My Personal Information for details.

8. Children's Privacy

Sage Wireless services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Updates

We may update this Privacy Policy from time to time. We will post the revised version with a new Effective Date.

10. Contact

privacy@sagewireless.com